|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
2i Systems and Services' strategic goal is to enable customers IT service management strategies by providing innovative, best-practice managed services. With over 20 years experience in delivering high quality managed services in the most complex and demanding customer environments, 2i Systems & Services have developed a portfolio of processes, technologies and services that enable the migration to best practice. 2i Systems & Services' established service transformation and delivery processes have been proven to consistently provide:- Year on year operational cost reductions of >25% Significant improvements in service availability Substantial improvements in service quality backed by 99% SLA 's The catalyst for service transformation and subsequent operational excellence is 2i Systems and Services’ service delivery platform. 2i Systems & Services' modular platform for service delivery is comprised of a portfolio of service management applications and tools which are integrated with customers' existing management systems and data sources. This provides service personnel with the knowledge, information and processes required to deliver innovative, best-practice IT managed services.
|
Design Planning Business Process Improvement Audit Technology Project Management IT Cabling Installation Helpdesk & Desktop Support Voice Support Desktop Move/Add/Change Audio-Visual Video Conferencing Outsourcing Asset Management |