“LMG is uniquely qualified to deliver high quality Cabling Infrastructure Managed Services. Our teams under-stand the business and technology challenges of infrastructures of all types and sizes and combine that with unique, proven processes, systems and tools that significantly increase infrastructure efficiency. ”

Mike Hook, CEO, LMG


2iDashboard
Home >Enhanced Service Delivery Platform > 2iDashboard

2iDashboard is LMG’s web based solution providing real time access to all of LMG’s Service Delivery performance data and documentation, from here our customers see at a glance how well the services they receiving are being delivered and gain access to all of the information about their services

 
Key Features:
  • Secure, Web Based application, hosted by LMG
  • Highly configurable, multi-user environment
  • Configurable KPI status for contracted services
  • Near real-time data updates accessible anytime, anywhere
  • KPI alerts for service threshold breaches
  • Email push to customer on red status items
  • Reporting and trending tools
  • Launch point and summary screens for all ESDP applications
 
Typical Applications:
  • SLA monitoring
  • Weekly and monthly reporting
  • Project status visibility
  • Local stock level monitoring
  • Service statistics at a glance
  • Resource allocation visibility
  • Near term task visibility
  • Centralised storage location for:
 
  • As-built drawings and test results
  • Warrantee certificates
  • Resource team charts, On-Call info, escalation paths
  • Quality procedures, risk and method statements
  • Health & Safety documentation
 
Key Benefits:
  • Reduces the time taken to access service related data
  • Enables you to react quickly to deteriorating service performance
  • Enables informed decisions based upon relevant, uptodate information.